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16 Soal (Essay) English for Hotel and Tourism Beserta Jawaban

Kumpulan Soal (Esai/Uraian) Materi English for Hotel and Tourism

1. Why tourism is so important?

2. How do you define tourism?

3. How do you start a conversation with a hotel guest?

4. How do you check into a hotel?

5. What are the five classifications of tourism?

6. Can I check into a hotel at any time?

7. Why is English important in tourism?

8. Why English is important in hospitality industry?

9. How can I speak English in hotel?

10. What is English Tourism?

11. What is language tourism?

12. Why it is important to have good communication skills for tourism industry?

13. How do you greet a hotel customer?

14. How do you book a hotel conversation?

15. What do hotel receptionists say?

16. What are the types of tourism?

Jawaban:

1. Tourism is vital for the success of many economies around the world. There are several benefits of tourism on host destinations. Tourism boosts the revenue of the economy, creates thousands of jobs, develops the infrastructures of a country, and plants a sense of cultural exchange between foreigners and citizens

2. Tourism is a social, cultural and economic phenomenon which entails the movement of people to countries or places outside their usual environment for personal or business/professional purposes.

3.
1. Keep communication with your guests regular. Prior to their stay guests are going to be highly anticipating their trip. ...
2. Maintain a consistent level of guest service. ...
3. Body language towards your guests is equally important. ...
4. Keep lines of communication with your guests open. ...
5. Be accessible to all guests.

4. Generally the process is:
1. The guest arrives and heads to your reception/front desk.
2. The guest is identified and has their details checked.
3. Front desk staff will give the guest an introduction to the hotel.
4. The guest will take note of amenities and regulations etc and ask any questions.

5. The main types of tourism that will be detailed in this article are: tourism, recreation and leisure, healthcare tourism, tourism or curative spa, cultural tourism, educational, social, or complex-type shopping tourism.

6. Check-in Basics
Virtually every hotel, from the smallest country inn to the largest urban skyscraper, has a set check-in time, generally somewhere around midafternoon. As long as you've confirmed that you're coming, you can check in anytime after that point with no trouble, even if you don't arrive until midnight.

7. English is importance for a hotel management, this is because you can easily to get the information or the message from the tourist or the traveler. Our also can easily to using the English to communicate with the communicate and can satisfy the demand, need and wants from the different kind of the customer.

8. As English is the language of the globalized business world, effective and excellent communication and adequate English language competency is essential for better guest experience and hence better efficiency, productivity and , in the long run, profitability of the industry.

9. CONVERSATION BETWEEN HOTEL RECEPTIONIST AND A GUEST.
Receptionist: Good Morning! ...
Receptionist: Sure ma'am. ...
Receptionist: If you will pay by debit or credit card so you will get 10% cash back.
Receptionist: Yes sir you will get 15% discount on that.
Receptionist: t will cost you around INR 1530 plus taxes per day.

10. English for tourism is knowing enough English to successfully navigate in an English speaking society. Many times people travel and want to experience a country's culture and points of interest. ... Being able to ask basic questions and respond to others in a socially appropriate manner is needed for trip enjoyment

11. Language tourism is defined as a study abroad experience that includes activities that heighten the language learning process and include culturally oriented activities (Bergin, 1992; Wissot, 1970).

12. Excellent communication skills can enhance a guests experience as it shows that you are listening to them, valuing their feedback and conveying clear messages. This can lead to customer loyalty, increased business and eventually the hotel becoming more successful.

13. There are five best practices for greeting the guests when they arrive:
1 Dressing: It forms the first impression and welcoming a guest is just like going on the first date. ...
2 Smile with a Greeting: ...
3 A Different Greeting: ...
4 Offer to Assist Them: ...
5 Ask Questions:

14. Checking-In
Hotel: Good afternoon. Welcome to the Grand Woodward Hotel. ...
Guest: I have a reservation for today. It's under the name of Hannighan.
Hotel: Can you please spell that for me, sir?
Guest: Sure. H-A-N-N-I-G-H-A-N.
Hotel: Yes, Mr. ...
Guest: Yes, it is.
Hotel: Excellent. ...
Guest: Whoa!

15. A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here's a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in.

16. Types of tourism
There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. Domestic tourism refers to activities of a visitor within their country of residence and outside of their home (e.g. a Brit visiting other parts of Britain).